Patience was required when taking care of seniors, Luo said. For example, a 91-year-old patient refused to eat or take medication. Luo stood at her side, held her hand and explained that such behavior would harm her recovery.

Eventually, a doctor directed Luo to feed the patient via a gastric tube.

However, Luo thought this would cause great harm, so she tried to encourage the patient to eat to help regain her strength.

After they had chatted for about 90 minutes, the patient agreed to eat the food.